Gillette Complaint - Under/Short - Filled Packages
BOSTON, MASSACHUSETTS -- I've been buying Gillette's Comfort Advantage Shve Gel for over two years at a local Costco in Colorado. For that time, it always seemed that the can still had unused product in it that would not dispense.
In March 2011, I decided to to verify if I was right or wrong. For March, April, and May, I weighed the can when new and when it would no longer dispense product. Every month, each can weighed in at 11.4 to 11.6 ounces. Every month the "empty can weighed 5.1 to 5.3 ounces.
The cans' labels all say there is a "net weight of 8.4 oz. Not true. Each of the three cans came up short an average of 5.1 ounces. That means I got the use of 6.5 ounces. I paid for 8.4 ounces. That's 22.6% less than than the label states.
We've all heard about packages shrinking so companies "don't have to raise prices." That, of course is a joke. If the package is smaller, but you pay the same price, isn't that a price increase?
This is the fist time I've had a company short-fill a container by that much, 22.6%. With my regular use of a can a month, I've been cheated out of more than 7 cans every year.
My cheaper can of Barbasol is a much reliable product. It actually delivers more than the net weight on the label.
Shame on you Procter & Gamble and Gillette.