Lufthansa Compliment - Reimbursement for lost luggage expenses
My luggage was delayed during my recent trip to Europe. It got Lufthansa over a week to deliver it to me (it was Christmas and the big mess with snow in Frankfurt am Main). To cut the story short, I followed the steps published on Lufthansa website and applied for reimbursement of incurred costs (toiletries, clothing etc.). About a month later I had a check in mail for the entire amount claimed. All is well that ends well.