Bank of America Complaint - Illegal Practice regarding Insurance Checks for Storm Damage
I live in NW Arkansas & we endured quite the spring 2011 storm damage, rain & lots of high winds along with flooding. We finally received our insurance check in June, over $6000 and of course it was made out to us & Bank of America as they hold our mortgage. We signed the check & mailed it off with the bank promise of sending us our money to start repairs. Bank of America KEPT OUR INSURANCE MONEY!
We have several stories from the bank, the money was applied to our mortgage, it's in a special account & whoever does the work for us should bill the bank directly, then the most promising story, "we don't know what you are talking about. Where did you mail the check to?" Anyway, in my book this is FRAUD!
I have mold growing in my house now from water damage, ceiling, cabinets, and I have NO CARPET either! I am not one to sue anyone, but I would love to get a law suite on this bank with a vengence! I have reported this to the state board of insurance in 2 different states. The insurance company that issued the check, American Hallmark Insuranc Co of Tx will not even return our phone calls! Is anyone held accountable anymore for wrong doings? I could really use some help if there is anyone that can help!
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