Radio Shack Complaint - Employee Fried My Sony Vaio!
EL PASO, TEXAS -- 3 weeks ago this Wednesday I happened to make a poor mistake in life. I took my computer to work when I realized I was low in battery and I forgot my charger. I then called a nearby Radio Shack store to confirm if they had any oem or universal chargers, and the employee ( who happens to be brand new and in his first day of opening the store by himself) said to bring the laptop over to see which charging tip it was gonna be. I got there about 30 minutes after I called to buy the charger, I took my computer as instructed and I put it in sleep mode with only 15% battery left. The RS employee then begun trying universal tips on my computer and finally found one that fitted with no problems. He then found a universal plug in the wall charger, which I taught it was weird as laptops only use ac adapters, and conected it to the wall. The computer then complrtely shut off. My laptop is a Sony Vaio w 19.5v plug in. I left the store thinking my computer was completely ou of battery and that I had to wait till I got home and thats what I did. When I got home I connected my computer to the oem ac adapter and still did NOT turn on. I then removed the battery and smelled it giving me a burned smell and I started fearing the worst, that my computer was fried. I called a computer tech friend and he confirmed that my computer or at least the motherboard was fried. The store where the incident happened has no manager, just a supervisor which makes no sense. Ive called the distric manager the day it happened and have been calling her constantly and says it all depends on risk managment dept. I need my computer to work yet they have no hurry. What should I do?? Its been 3 weeks, should I seek legal advice?