Red Lobster Complaint - Terrible service
HAMBURG, NEW YORK -- We dined at Red Lobster on McKinley Ave. last night. The service was especially slow considering we were seated at the table at 6:30 and didn't even receive biscuits and salad until after 7:00. My potato wasn't done and the meat was raw, which is disappointing considering the wait time. I was so angry and anxious to leave I forgot to use the coupon. I remembered however, didn't want to have the waitress take the $4.00 off because that would take even longer. It was ridiculously cold there. Like eating in the refrigerator! Horrible experience to put it mildly. As it was we didn't get out of there until 8:00 pm. Complained to manager but he was as worthless as the waitress. Witnessed people coming in after us and having their salads and biscuits before we did. Manager just offered a lame apology. Totally unacceptable!!!!