General Motors Complaint - General Motors Refuses to Honor Warranty
Back in April of 2010 my stepsons father, my wife and I purchased him a 2010 Chevy Camaro for his graduation from US Army Basic Training from Ft. Benning. Approximately 6 months after the car was bought the differential went. The car was towed to the dealer and they replaces it. Approximately 2 months later the brakes went and our local mechanic replaced all for breaks including the calipers which were unavailable and took weeks to get. Right after the breaks were done the differential went again on the Camaro and GM said it was not being warrantied because it seemed as if the car was being abused. Long story short after long numerous discussions with General Motors Customer Service (I mean Abuse) Dept. We ended up paying for the job out of our own pocket with the dealership helping us with it. The vehichle was at the dealership for 2 months and when we finally picked up the vehichle it was making a thumping sound as we drove it out of the service dept. We turned the car right around and brought it back. The mechanic said that because the car was sittin there as long as it was it had flat spots on the tires. He told us to drive the car for 100-200 miles to heat the tires up so the flat spots would dissapear. Not ever 24 hours after the car was picked up and with 100 miles put on the car the engine blew. A GM inspector was brought in to check the car and he determined that the engine was not going to be warrantied. His opinion was that the vehichle was being abused. Called GM Executive offices and was pretty much told after a few days of going back and forth sorry pay for it yourself. How could the engine of been abused when it sat there for two months and secondly, there had been absolutely no problems with the engine prior. So how could the engine of been abused??? GM is suppose to be Americas Auto Company..what a freaking joke!!! Next step now in this saga is heading into court. Anyone want to join us and make this a class action suit?