Roomster.com Complaint - Roomster.com practices deceitful business and pushed fraudulent credit card charges! - Roomster.com
On June 15th, 2011, I signed up for a 2 week subscription to Roomster.com and paid $14.95 for the service. At that time when I signed up there was NO disclaimer about being automatically renewed and charged for a full month if I did not cancel the service myself before the 2 weeks ended. And on the 15th day, my credit card was charged $29.95 for a full month WITHOUT my authorization or email notification. When I contacted Roomster.com (they don't have a phone # for you to call, so it's only through email that they communicate), they stated that there was a disclaimer about being renewed and charged automatically and sent me a doctored "screenshot" that was somehow taken at that time (2 weeks earlier) and of course there is a disclaimer "all of a sudden" way at the bottom of the "screenshot" page. I'm submitting a fraudulent charge through my bank against them, to the Better Business Bureau, and every other website I can find to warn other consumers that Roomster.com practices deceitful business and considers its patrons stupid enough to accept an "after-the-fact, doctored screenshot" as a burden of proof for an unauthorized credit card charge by their company!