SiriusXM Radio Complaint - Cancelling Sirius XM

Review by dkinblu7 on 2011-06-30
If you plan on getting a subscription with Siriusxm radio, be prepared to go through hell trying to cancel you account. You can do everything online except cancel your subscription and trying to get in touch with a human to cancel your account, count on one hr on the phone on hold, then when you cancel they try to give you free service and keep trying to talk you out of cancelling. I will never have satellite radio again after going through this cancellation hassle. Siriusxm is headed for trouble doing their customers this way.
Comments:2 Replies - Latest reply on 2011-07-01
Posted by azRider on 2011-07-01:
I've tried to cancel twice now. each time they give some deal to keep it. so far the deals outweigh my desire to cancel it. but when the day comes to at last cancel it, I can tell its going to be hard. I agree that the process is to hard. someone needs to get the attention of some news org or something so bad press can change this process.
Posted by Vinnie11 on 2011-07-01:
Thanks azrider. I was going to cancel mine which is up for renewal as we speak. Now I will call in for "the deal" instead...lol.

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