Subway Complaint - Dangerous Employee
THOMASVILLE, NORTH CAROLINA -- I believe the location's address is: 1122 Randolph Street, Thomasville, NC 27360
It is right by a Waffle House (where we almost went to eat instead) and in the same strip mall as a Radioshack. A grocery store is also next door to this Subway.
I am writing because I feel it absolutely necessary to let you know about the horrific way an employee was being treated by another employee. It was so bad, my husband and I had to speak up and tell this man to stop. We told him we'd never come back to this location because of him.
He came to work at the same time we arrived at the restaurant. His demeanor was very condescending and arrogant right from the beginning. He worked very slow and kept smirking at us and the other employee. As we were halfway through placing our order, he started verBally and emotionally abusing his female coworker. We could tell the woman was scared of him. He kept swearing at her and calling her a piece of sh*t among other things. I do not know his name because he was not wearing a name tag.
When I asked to talk to the manager, he at first said he was. My husband and I proceeded to tell him that was not okay to talk to someone like that and that he needs to stop and that we would not be returning to this location because of him. He than said she was the manager and that he owned the store. I highly doubt it because of his extreme unprofessionalism and the fact that he didn't know that the store took American Express when we went to pay and said it would be very expensive for us if it worked. During most of our confrontation with him, the woman employee was in the back, out of sight. I was extremely concerned for her safety and even considered involving the police. I would have stayed for awhile to make sure she was going to be okay and talk with her, but we were running behind and needed to get going. I fear for that woman once we left because no one else was in the store after us, just the two of them. We have never had this kind of ordeal happen to us at any restaurant. I do not have anything against Subway, my problem is with the employee. He did not say anything else to the woman employee after we confronted him. She seemed to be tearing up when she left the counter to go in the back. This man is a bully and a complete jerk. It was evident in his demeanor right from the beginning.
He drove an older red car that has European style license plate on the front bumper and a metal license plate sized picture of a country with their country's colors. It seems to start with an 'E' and the colors were red, green and one other color, possibly white? attached to the bumper as well. My husband thought his accent seemed to be Spanish, I thought it seemed more 'Slovic'. I only mention these things because I have no other way to identify him. He was average male build with medium dark completion and brown/black hair.
I will be sending this report to as many corporate places as I can so that something is done. That man is dangerous without a doubt and the employees need to be protected from him. I sincerely hope and expect something to be done about him. Thank you for your time and I look forward to hearing about how this was handled. XXX-XXX-XXXX