Mc Donalds Complaint - Too hot coffee burned upper half of my hand
I visited MC Donalds Drive Through Window last Friday and as I was handed my coffee the lid popped open and the hot coffee was spilled over my left hand and my leg. The person handing me the coffe checked the lid again before giving it to me, apparently she noticed that the lid was not properly closed. I reached out with my right hand over my left hand on the steering wheel and the moment I had the coffee in my hand it spilled.
I parked my car and went inside MC. Donalds to ask for ice and to speak to a manager. It took a while before somebody even came finally near me and I asked the manager to give me an incident report that I wanted to fill out, she said yes I will give you a report, which never happened. A girl finally gave me some ice for my scalded hand, but I waited for app. 10 minutes and nobody came back to me. I then called their corporate office, the phone# was posted on the wall inside. I reported the incident but so far have not heard from anybody. I went on Tuesday to my doctor because the burn did look bad. The doctor told me to keep it covered and to watch for infection, and most likely there would be some small scaring.
Their coffee is just way too hot, my leg did not get burned because I was wearing long pants. I took pictures of my hand so that I could send them to their corporate office, but as of today, seven days later I have not heard from anybody.