Macys Complaint - MACYS -Worry No More is Scams - Do not purchase
This warranty is a SCAM!! I purchased 2 leather sofa from Macys in April of 2010. The furniture salesman sold me this worrynomore warranty at MACYS and told this is a warranty that will clean my furniture and was pushed to purchase the waranty.
I filed a claim because we got beverage stains on the sofa and the leather sofa got discolor. I told worrynomore customer service my sofa is discolor and then I was on hold for 10 minutes then got disconnected, so I called worrynomore back and was told that my warranty didn't cover for discolor from beverage stain then got hang up by customer service. So I called my salesman told him about my problem and he told me he would reslove the problem and get back with me, but it's been a week and I still have not hear from him.
I have been a cardholder since 1999 and purchased a lot of stuff from Macys from expensive jewelry, clothing to furniture. Macys should be ashamed of themselves. They push you to buy the warranty knowing well that the worrynomore does not want to cover any claim. Macys has had numerous complains about this, and still selling this warranty to consumers to buy the plan..I smell a scam & unethical. I hope others will think twice before making purchase.