Office Depot Complaint - Your office says I shouldn't have paid for computer virus infection. Want my $200 back
Sirs: I spoke to a representative of your company who insisted I had coverage for virus protection and that your company sells such protection for a $14. approx fee monthly. If that is true, then I demand repayment of almost $200. I was compelled to pay for a viral attack on my computer about 3 months ago. Your store representative told me no such coverage existed. Apparnetly he was mistaken. Based on the lengthy conversation with your representative who went to great lenghts to reassure me that such coverage is positively available through Office dept., and that he knows of literally thousands of computers that are being repaired pursuant to that coverage for free. Kindly refund my money that I spent at your Hemet store.