Seattle Safeway on Capital Hill Complaint - A rude manager - the fact that some items I did not buy and one bag never got to my basket
Please help. I am in Seattle for one year now with a husband very ill with metasticized prostate cancer. I spend my days as his only caregiver and because the Safeway on !5th ave. is just across the street from the Group Health Hospital where he constantly goes for treatment, it is my only chance to shop. I have loved that Safeway, and spent lots of money all year. But twice, one time months ago, when I checked my bill, an item was not in my possession., I spoke to the manager, an ASIAN, and he simply refunded my money in a hurry. I most likely would have liked to replace the item, but just took the vist credit.
2 days ago, while I was very worried about my pain suffering husband, had to rush him to the hospital and while he was in radiation, I ran over to the store and bought over $95.00 worth of grocerie. I carried some to my car, came back and carried the rest. I don't blame the store, but the checker did make some mistakes in charging me items I did not pick up. However the bag of apples, onions(which I just realized today) and peaches never made it to my car.
I needless to say am in a very stressful situation, but the Asian manager was rude, said I'd done this before with many items (only one item after months of shopping in the store, said he was on a conference call, meanwhile I had to return to the hospital immediately. He simply had another worker make me out a credit on my Visa, was NEVER pleasant and when I picked up my husband, I would not go back to Safeway, instead went to the QFC on 15th, sad they did not have those gorgeous peaches, and paid another $85.00 .
My point is that, I would like to go back to that wonderful Safeway, but I WILL check my grocery receipt from time to time. I don't blame anyone, but my fatique and the rudeness, that made me not very nice of that manager. I'd love to go back and get my $2.00 of wALLA WALL SWEETS, but not if I run into that manager.
Sincerely, Lyn W. Pyles