Pep Boys Complaint - Bad Service
It used to be a pleasure to shop at the Pep Boys on Rte 18 in EB NJ. No more. # check out registers and only one clerk working. At least 8 people in line and one poor clerk trying to do refunds and also checkouts. She finally had someone who was supposed to be a "manager" come to the checkout area. All he did was tell her what to punch in. He looked at the line and walked away. People finally got PO and just left their items on shelves and walked out. Guess it is cheaper to only have one clerk, but will savings off set loss of business?
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