Ken Stillwell Ford, Hillsdale Mi Complaint - Rude and threatening behavior
While at the dealership the other day I went to the new car manager to complain about a service plan I had been sold when I purchased the vehicle. The gen manager heard us talking did not like what he heard and said I'll handle this. He then informed me that he would take no bad language in his shop. I continued to speak to this person when a young salesman spoke up and said he was going to throw me out of the dealership. I told him to back off. Well you get it. Just words were exchanged and threats were made. My point what ever happened to customer service in this country is there no common sense left!!!
Come on Ford pull your head and support your customers.