Macys Complaint - "Worry No More" is Bogus - Mattress Cleaning
First let me explain that I have lost sleep because of this (literally). When I made the my mattress purchase $1200 worth, I also purchased the protection plan and they declined my claim stating numerous stains, however from the time I submitted my claim my small child apparently wet the bed again. So now we are in the process of waiting 30-60 days for an answer on whether they will clean it or not. It makes no sense! I can't even sleep on my bed since the stench of urine is too strong for my senses.
Stay away from the protection plan, they give you bull. I have called the worry no more company and have spoken to Macy's and they just give you the run around I will never buy furniture in this place. Why would you sell your customers a sham of insurance, and why should anyone have to wait more than 30 days for an answer this is totally unacceptable.
The sales people selling you the plan do not explain anything they are just trying to sell you the plan. Its already been 3 weeks since my claim was submitted....
All I have to say is Macy's you suck for cheating your customers!