Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

2
Helpful
Votes

Paypal Complaint - Erroneous email from the company - Stated that I had sent money to an unknown person. I had not done so

Stated that I had sent money to an unknown person. I had not done so - Complaint
Review by rlorenzen19 on 2011-07-05
On 6/21/2011, Paypal emailed me that I had sent $ 67.99 to a person named Ramad Ashek
for an eBay item. I have never heard of this person and have never authorized any
payment to him.

I have sent repeated emails to Paypal asking them to send an emaail to me correcting this error by showing that I did not make this payment, but have received to respomse.

My Transaction ID CGY8163318276332E or ( KMM4385362V33398LOKM )

Thank you,

Robert F. Lorenzen, MD
Comments:
Posted by MJGoldfarb on 2011-07-05:
Is it possible that this is a "phishing" email and not really from PayPal? Have you checked your PayPal account to see if the money was actually sent?
Posted by MRM on 2011-07-05:
You are correct, MJ, that it maybe a phishing scam.
Posted by PepperElf on 2011-07-05:
Did the original email ask you to "log in" to their link to provide your account information so they could verify the transaction?
Posted by PepperElf on 2011-07-05:
can't edit (which is weird cos I still see the edit link...) but anyway...

you may want to change your password - just to be safe - and see if you can get a list of your transactions to see if it matches anything you saw in your email.


because, again, i think the email was a scam and not really from paypal

i just hope you didn't click on anything in the email etc.
Posted by madconsumer on 2011-07-05:
great review.

very helpful!!
Posted by littleshorty on 2011-07-05:
I got a similar email like this. I don't have a Paypal account so that leads me to believe it's not a real email, but a scam
Posted by kinthenorthwest on 2011-07-05:
IF you have any credit card, paypal, bank or pay by email type accounts ALWAYS be very careful what you reply to. Do Not Reply to something that seems to be unusual by using your reply buttom..Call them or go to the site...
Many many business get plished everyday.
Posted by bcd on 2011-07-05:
Follow the above recommendations to sign on to PayPal to verify the validity of the transaction and change your password.

DO NOT click on a link in the email. Type paypal.com into your web browser address bar to access the site.
Posted by Starlord on 2011-07-06:
PayPal and ebay are popular targets for phishing messages. If you get an email from PayPal or ebay that makes no sense to you, forward it to spoof@paypal or ebay, unopened. They have the system to handle the phony emails.
Posted by PepperElf on 2011-07-06:
well it's a bit hard to read an email and then send it off unopened...

but you may want to ensure the full headers are visible at least.
Posted by kinthenorthwest on 2011-07-06:
What turned me on to the philshing of banks and etc was getting one from a bank I had not done business with for around 20 years...
I just called them and said what the ???
they said to forward and apologized...
Posted by Cwazychicken on 2011-07-06:
NEVER click paypal links, especially if they are in your junk folder...always go to the site itself. Once they get your info, they can change your information and lock you out of your account. If you still can, go into your account, change your password.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
PayPal:
Overall Rating:StarEmpty starEmpty starEmpty star