Big Lots Complaint - Horrible Assistant Manager at Rogersville TN
ROGERSVILLE, TENNESSEE -- My daughter in law and I were in Rogersville TN for the 4th of July Celebration, while there we went into Big Lots to purchase some cold water and use the restroom, when getting there, a hand written note on the door said no public restrooms, which I can understand if you aren't buying anything, however I am moving, and wanted to check on an item, so we went in and immediately a lady shouted over the intercom "the store closes in 20 min (was 830pm closes at 9pm)get your STUFF and get to the front of the store".(Very professional!) We were looking at the bedding and a man went into the restroom, the lady came to the back and started screaming at us to leave I told her we wanted to buy some water, she said I don't care what you want, I have to clean the bathrooms, you have 5 minutes! A gentleman asked to speak to the manager, she was poking herself in the chest screaming I AM THE MANAGER! we started to leave, I told her I have bought over $1000 there lately as I am moving, she said " I don't care!" I told her we wouldn't be back. She said "I don't care!" I went over to her and asked her name, she shoved her badge in my face and said, "RHONDA" we had some choice words, and we left with her still screaming, what a horrible Asst Manager, she needs to be fired, I will never go there again, possibly never to another Big Lots store, it was horrible. She needs to know how to work with the public or stay home.
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