Europcar Complaint - Europcar is a huge rip-off!
I went on a trip through Sceptre Tours out of New York. We went to Scotland for 7 days. The travel agency rented us a car through Europcar, and all fees including extra insurance were paid to the travel agency. I refused extra insurance at the counter of Europcar (Edinburgh) because I had already paid the highest insurance fees offered through Sceptre. When I returned home, Europcar charged my credit card (which they demanded I give them) over $600. This was in 2 separate charges. The first was never specified, and was added to my card the day we left Scotland. The second was added about 2 weeks later, and in a few days I received a letter stating that the charge was for 2 new tires and an alignment. There was nothing wrong with the car when I dropped it off at the Edinburgh Airport. I don't know who is the biggest rip-off, Sceptre Tours or Europcar! If anyone has had success at fighting Europcar for these fees, please let me know how you went about it! Thanks!