Arsenal Van Lines Complaint - The Biggest Crookies In Gwinnett County
The Biggest Crooks in Gwinnett. I used this company to move me less than 10 miles from one location to another and due to the movers negligence, they broke my LG LCD 55 inch color TV and refused to replace it. I explained I do not want money just a replacement. Spoke to Ben/owner and he gave me the run around for over a month and told me all he can offer is a flat amount which is less than third of the cost to replace my TV. I explained that his driver explained at the time of the move that if I did not buy a box to properly box my TV the company will not cover the damage if damaged during transporting from one location to the other. I agreed to pay $35 for the box. TV was not packaged properly nor placed in the protective box. So all I have is a broken television that is now worth zero dollars. Warning do not use this company if they break something, they will not give you the fair dollar value of the items they break.