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Skil Tools Complaint - Unreliable Product - Skil power wrench #2372

Review by remarshall17 on 2011-07-07
This tool was great when it worked. Received it as a gift several years ago and used it 2 times. I then let it sit for a couple of years, attempted to recharge it, and it wouldn't charge at all. Did some online research on it and looks like 30-40% of owners have had the exact problem. Skil/Bosch no longer makes the tool and I can understand why. What I don't understand is why they sold such an inferior product and don't try to make it right with the customer. I feel any tool should last more than 2 times.

I've been buying Skil products for 50+ years, and this tool was a great disappointment to me, and it looks like many others also. I won't be buying the Skil brand again.
Comments:3 Replies - Latest reply on 2011-07-12
Posted by trmn8r on 2011-07-07:
This is the downside of battery-operated anything. You are right to be upset, but I doubt the company will lift a finger to assist you. Good luck.
Posted by MRM on 2011-07-07:
I wonder if you have removed the battery during a long storage.
Posted by SKIL on 2011-07-12:
I'm sorry to hear that you are displeased with the SKIL power wrench. Please contact us at skil@jsha.com, and we are happy to discuss the matter with you further.

Thank you!

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