Central Security Group Complaint - Dead is no excuse
TULSA, OKLAHOMA -- Dead's not good enough
A family member recently passed who had service with Central secuity Group. When calling to terminate service, we were asked to provide multiple legal documents, such as a death certificate, copy of the will, probate letters, etc.
After these were sent, CSG continued to make automatic withdrawals form the deceased's bank account. Now that they have ran out of documents to request, they state that by contract, the only way out is to "buy out" the remainder of the contract, which is a substantial amount by their reckoning. However, they won't supply the contract to prove it.
This issue will be going to the Oklahoma Attorney General for starters, and other legal action assessed from that point.