Nextel Complaint - early termination fee
LOS ANGELES, CALIFORNIA -- I have been with Nextel for five years. Paid their exorbitant cell phone fees and endured waiting, waiting for my contract to end. You see I had changed my plan at some point so I wouldn't have these $300 cell phone bills but didn't realize that the slightest change in my plan put me under another year of servitude to Nextel. So finally I decide that's it I'm done. I was also leaving the country for a while. So I put my cell phone on hold knowing that when I got back I'd have three months left on my contract. I wanted to avoid the early termination fee even though in retrospect it would have been smarter to pay it and get out of this company. So I put in my three more months then I call Nextel at the end of May but we get disconnected. So, thinking that I wanted to avoid starting another contract with them I go to another cell phone company at the end of May to sign up. What I didn't realize was that because my contract ended with Nextel June 7th I was still billed the $200 early termination fee because I ended my contract May 31st. Yes, it was my oversight, but I had been a loyal customer to them for years and it was obvious my intention was to fulfill my contract. I call them up and of course they were rude and unhelpful saying it didn't matter that there was only a week left that I was told this that the most they would do was to take off $100. I still think $100 for a week of cell phone service is a little high. It was the last straw. I hope they are punished by the cell phone gods for their terrible, deceptive business practices.