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Walmart Express Complaint - Guarantee to get products I want

Review by kkrahl5 on 2011-07-07
Although Walmart Express advertises that if "you request it, we'll get it" I have made at least 7 written requests (on Walmart's "request an item" form) for Seattle's Best coffee which is readily available at other Walmart stores and received neither the product nor a response. I have requested the other items and received the same lack of response.
Comments:4 Replies - Latest reply on 2011-07-07
Posted by Venice09 on 2011-07-07:
Finding what you want in Walmart is usually potluck. It's either out of stock, discontinued or moved to somewhere unknown. It's inconvenient and time consuming. I didn't even know you could request certain items, but I can't imagine Walmart following through.
Posted by madconsumer on 2011-07-07:
my local super walmart always has plenty of stock. hopefully they will get your coffee in soon.
Posted by trmn8r on 2011-07-07:
Yes, hopefully they will get it soon, even though you have made 7 requests and haven't received a reply.

I'm hoping for some things too, and I've got to tell you hoping doesn't always work.
Posted by Anonymous on 2011-07-07:
Great review, very helpful, I would suggest perhaps giving them a call to expedite matters. Good luck!

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