Humana Dental Complaint - Sitting on claims

Review by dingleberries8 on 2011-07-08
Humana has done nothing but try not to pay my claims. When claims are sent in they sit on them for weeks and try to figure out ways not to pay. When I have had estimates sent in they sit on those too. I had to call several times to get a estimate done and when they graced me by doing the estimate a month later they wanted xrays. When my past work done and processed by them should show I qualify for the care. Even though when xrays were sent. Guess what? They didn't get them. They are just holding on to their money as long as they can so their investment can gain as long as they can. Probably speculators in oil.

They disgust me. I now have to put off my dental work again.
Comments:1 Replies - Latest reply on 2011-07-09
Posted by Alain on 2011-07-09:
Contact your state's insurance commission or agency and see what advice they may have for speeding up the process or filing an official complaint.

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