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Acer Complaint - Customer service is abysmal. - laptop hard drive repair
laptop hard drive repair - Complaint
I was told I could repair the hard drive and send back the old one. I asked if I could have that rushed to me and said yes. Then after charging my card (hold for 110 dollars) I was told I could not have that shipped overnight. I calmly asked why and got some weird response that made no sense. I calmly cancelled the order and was given confirmation. It has been a week now and they had not taken off the hold on my card. I was told in no uncertain terms that it would be a month before those charges would be dropped from my card. This is not how you do busisness. I will never do business with this company again. Very infuriating.
Comments:
Posted by azRider on 2011-07-08:
you could dispute the charge with the credit card company. it normally takes about a week to get something like that cleared. if its more than that. go dispute it.
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