Crowne Plaza Complaint - Why you should not stay at ANY Crowne Plaza hotel
BIRMINGHAMSHIRE UK -- I had problems at the Crowne Plaza Hotel in Eilat Israel-- lack of help on checking in, facilities closed, excessive noise, and no response to these problems by hotel management. The fun only starts when you try to contact their customer service representatives. That took three tries over the course of a month to get a response, and their only response is to tell you how much they value you as a customer and offer a few points towards your "Priority Club" account. Crowne Plaza is part of IHG, which includes Holiday Inn, InterContinental and other chains. I'm boycotting them all for poor service and lack of response to complaints.