Indy Air Care Complaint - Not Impressed
INDIANAPOLIS, INDIANA -- Same crap different day and a different "client". Saw an ad for Indy Air Care, "Duct work cleaning $39.95, extended this week only". I gave them a call and asked the woman that answered the phone, "What's the catch"? She said "no catch", so I made an appointment. The woman said Friday morning between 8 & 10 am, and I scheduled some time off of my job for the morning. He showed up at 10 am. In a Blazer with no company logo, and an air compressor and a "HEPA" vacuum. NOT IMPRESSED.
As this isn't my first big rodeo, I watched as the guy took the sheet metal off the bottom of my furnace (plenum I believe its called)and exposed the AC coil, and the warm air runs in the bottom of my furnace. He told me "ummm Miss, you have a problem here, I see "BLACK MOLD".....well, I'm sure he did, as well as I did, but I have seen more mold in my refrigerator, for the love of all that's holy.
The guy was pleasant enough, told me a little about himself and proceeded to hook up the vacuum. Still I was NOT IMPRESSED, and after about two hours of him being here, going from room to room turning the registers upside down, which I still think is a pretty lame way of vacuuming dust from the heat runs, and taking the filter from the top (return) and using tape to seal the opening, and then asking for a garbage bag because he "forgot one"....NOT IMPRESSED!
I wound up having to take the rest of the day off waiting on a service man for the furnace since now my A-coil is leaking all over the floor, and being told I have mold all over my house and that it might be what's causing my menopausal symptoms, headaches, eye itch, rash, etc...for a mere $2033.75, I could be relieved of this horrific mold problem. The dark colored area of my 20+ yr old carpeting along the baseboards, "MOLD" he said. I don't think so, its 3 cats a dog and smokers in my home. Pretty sure a reputable carpet cleaning company could cure that.
I'm glad I'm only out the $39.95- but I haven't gotten the bill yet from my Heating and Air company and I'm still waiting on them to get here. Last one on the list I guess. Call someone else to come out and clean your duct work, don't waste your time unless you like someone trying to scare the bejesus out of you.
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