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A P Roofing and Siding Complaint - Read and Save - Roof Installation

Review by cat3618 on 2011-07-09
ILLINOIS -- Buyer Beware. I came across this outfit buy way of an insurance clam. After signing with them, they took long, as expected when going thru insurance companies (State farm). But the kicker was when it was time to pick a color for the roof. I asked if he can bring me actual swatches of the roof to asses true color. Ed (the salesmen for A P roofing) sent me instead a paper brochure that insadently misrepresented the color (weatherwood) that I picked. Why he did not bring me an actual roofing shingle swatch spells laziness to me. Now that the job is done. Ed is calling me for finial payment (which I have in a cashers check post marked the day of installation). When I told Ed that I have concerns about color, It was like night and day. He said that weatherwood was on the roof. Then after I gave him pictures of my home with the brochure he gave me. He tried to tell me that I had selected “charcoal gray” because that is what the pictures displayed. After further dispute, he then reversed himself and told me that the roof was in fact weatherwood, and that if finial payment was not sent then they would put a lean on the house.

I wish I had never signed with them.
Comments:4 Replies - Latest reply on 2011-07-09
Posted by trmn8r on 2011-07-09:
There should be a contract, with the name of the color and your signature on it.

The only dispute I see a chance of winning is to show that the product installed isn't the color shown on the contract.

The job is done at this point - he's going to need to be paid or head to court.
Posted by Venice09 on 2011-07-09:
Did you look at the shingles and check the color before they were installed? That would have been the time to say something.

Our roofer did not deliver samples to the house, but he let us take home tons of samples of actual shingles from his place of business. They were all displayed nicely and accurately on boards. When the shingles were delivered, we checked to make sure they were the right ones.

I agree with trmn. Unless you can prove that the color is wrong, the money is owed. Don't wait until there's a lien on your house. It sounds like it's hard to tell the difference in the two colors. If you're happy with the work, don't let the color bother you. And don't expect not to make the final payment as compensation.
Posted by madconsumer on 2011-07-09:
i know it is always good to ask for addresses of recent jobs, and preferably a job with your selected color.

great review.

very helpful!!
Posted by Venice09 on 2011-07-09:
That's exactly what we did, madconsumer. The roofer supplied us with lots of addresses to view his work and the materials. We drove around looking at homes for weeks before finally picking a color. It was a big investment, and we didn't want to make a mistake.

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