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Dunkin Donut Compliment - New In Our Town - freebie

Review by lacotagrl on 2011-07-09
HINESVILLE, GEORGIA -- My husband and I decided to stop into the new Dunkin Donut that opened up about a month ago for a to go coffee and iced drink and we drove up to pay and the guy who served us was very polite and even offered us free donuts if we wanted one. I don't know if that is customary or not but he was really nice and polite and picked out his favorite choices before we left. We were happy with our experience. As I said I do not know if they always give out a free donut with a drink but we appreciated the gesture just because we were not even thinking about it at the time.
Comments:5 Replies - Latest reply on 2011-07-09
Posted by trmn8r on 2011-07-09:
This sounds like a wonderful experience.

I had my own "Grand Opening" experience at a DD. It had been open maybe 3 weeks. I went in to buy a few expensive donuts, and let's say the bill was $1.52. I gave the guy $1.60, and he puts it in the drawer and closes it without saying anything. I question him, and he says he has no change.

Needless to say, I haven't been back! I dislike their donuts in the first place - it wasn't all that necessary for him to seal the deal by ripping me off.

This caused me to seek out a real bakery. The donuts are $.40 each, and delicious. It is a private bakery that has been in business for 40 years.
Posted by Skye on 2011-07-09:
Very nice review. Sounds like this location is going to be around for a long time with great service such as you received.
Posted by Anonymous on 2011-07-09:
Although you cannot expect to receive free donuts each time you visit, the fact that they gave you some when you weren't even expecting it, definitely plants a lasting memory. It's those little unexpected gestures that keep business coming back time and time again. Great review!
Posted by Anonymous on 2011-07-09:
That was a nice gesture and a great way to enusre a returning customer
Posted by Venice09 on 2011-07-09:
The free donut might have been part of a grand opening promotion. That's a great way to build a base of loyal customers. I hope they continue that level of service and don't let you down in the future.

Nice review. DD coffee is my favorite!

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