Bank of America Complaint - Not for a good home loan
TAMPA, FLORIDA -- I have banked with B of A for more than 10 years, and overall I have been very satisfied with customer service and online banking and bill pay. I recently applied for my second home loan from B of A, which was a bad call on my part considering how poorly the first one went, but this loan officer talked a good game so I went with him. I am now 6 weeks into the application process and still haven't had my loan approved. This wouldn't surprise me if my credit score wasn't 810. Or if my home loan request wasn't for only 1 years W-2 income equivalent. I would have expected them to jump on the opportunity to loan me money; instead they tell me whatever they think I want to hear, that they will be available, and the loan will be approved on time, and no problem closing on time. Reality is I was suppose to close 5 days ago, and haven't even gotten a loan approval yet. When I talked to the area realtors about my frustrations they all agreed that was normal for B of A home loans, and that's why they didn't recommend them either. I definitely won't make the mistake of trusting them again in the future.
More Reviews on Bank of America: