3
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Papa Johns on Sunset Complaint - My food was not right

Review by GReatdancer384 on 2011-07-09
I call in my order and when I got there it was not right and I told her that it want right and she told me that it want nothing that she could do. I left and I told her that I would not come back and eat. This makes the second time it has happened. I am sorry that I had to write to you I think something should be done about it. I am very upset about it. I think I should get one large pizza. free. I was treated wrong and I don't think it was right the way I was treated. I will tell everybody about you all If you can't get it straight. My name is Keith in Rocky Mount NC my number is 467-5555.
Comments:5 Replies - Latest reply on 2011-07-09
Posted by Venice09 on 2011-07-09:
I would be upset too if my order wasn't right and they refused to fix it. Since this is the second time, I wouldn't want a free pizza. I'd just find a place that appreciated my business.
Posted by Skye on 2011-07-09:
I don't know if Papa Johns will see your complaint here, but you can also contact them here at:

http://www.papajohns.com/customer/index.shtm

This is a public site. Do you want everyone who reads here to have all your personal information? May be best to remove, just my opinion. But if you want to leave it up, you might want to add your area code.
Posted by madconsumer on 2011-07-09:
please update this review and remove the personal information.

drop an email to them on their website. I am sure they will do their best to satisfy you.
Posted by Anonymous on 2011-07-09:
Not too much to add, since Skye and Madconsumer nailed it. Messing up your order is one thing, but to refuse to correct it is a totally different problem. Best of luck!
Posted by trmn8r on 2011-07-09:
I agree with the first comment. Find a place that cares about their customers - this one obviously does not.

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