KitchenAid Complaint - Worst Warranty Ever
CHICAGO, ILLINOIS -- I purchased the warranty that KitchenAid authorizes and it was the worst experience I have ever had with a warranty company. My refrigerator stopped cooling and they would not send anyone for five days. I was told several different stories - one that I should call a company was not on their list of repair people and they would pay me directly for my out of pocket expense. When I double checked on that I was told that was not true and they would not reimburse me. Five days later after my food had spoiled not only one company came but three companies either came or called to say they were on the way. They said they had no emergency plans.
I would buy a new refrigerator (not a KitchenAid) rather than pay any more money for a warranty from them.
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