Cox Communications Inc Complaint - Mislead
PHOENIX, ARIZONA -- I have been with Cox a lot of years on my phone and internet. They are good on both, but when it come to their cable they mislead you and don't tell you the full truth. We got cable a little over 3 months ago. We were given a price as long as we signed for 2 yrs. We were told that for 3 month we would have the demand channel free of charge and after that if we wanted it we would have to pay. Wasn't worried about it for we didn't want it, only what we had thought we were paying for when we signed up. Two days ago I got this months bill but a higher one so I called. Was told the $14.99 is for HBO. I said I never signed or wanted HBO and was told that after 3 mos. you have to have it for 2yrs. We were never told this or we would not have gotten cable. he said if I didn't pay it each month that I would have to pay over $200.00 for default on contract. So watch the cable from cox.