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Liberty Mutual Insurance Complaint - Tree broken from storm no help at all - Home owners insurance

Home owners insurance - Complaint
Review by melwrona8 on 2011-07-12
We had a huge storm here in town and it took out power lines, tore up trees, ripped up many a table umbrella and we had people actually killed from fallen tree limbs and trees. I had a tree that was 10 ft from our home break in half and surprisingly get caught up in the tree next to it slightly so it had not hit our deck, slider, and home yet. I called to see file a claim so they could have the tree cut down and they said sorry no can do. You have to pay your full deductible and if you don't take care of it and it damages your home then we won't pay you anything for the damage because it would be your negligence. Go figure that one. So of course here we are sitting with this massive tree dangling and it could fall at any type of wind gust and we have to try to find the money to pay someone to come get it cut down.

This is our 4th time being brushed off by our liberty insurance people and it will be our last. We are switching asap to an insurance company who actually pays for repairs instead of taking our money and spending it on other things except us.
Comments:
Posted by spiderman2 on 2011-07-12:
Here are two links that state unless a tree does damage to an insured building, you are responsible for removal of the tree.
http://www.cksteele.com/index.php/personal-tools-a-resources/hot-topics/41-personal-insurance-articles/245-fallen-trees

http://news.consumerreports.org/money/2010/03/wind-storm-damage-homeowners-insurance-cover-policy-deductible-tree-fall-.html

I don't understand why you think you shouldn't have to pay for your deductible even if they were going to remove the tree.
Posted by Slimjim on 2011-07-12:
I don't understand. Are they saying you want them to include the deductible in their check?
Posted by Frank D. on 2013-02-20:
Liberty Mutual Ins SUCK's the screwed me too on a broken pipe. In my 6th week trying to get paid from them and repair the damage. A pathetic insurance company , don't buy it
Posted by Conned by Liberty Mutual on 2013-03-17:
Liberty Insurance company asks NYS every year for a raise and the NYS Commission gives it to them!!
I had Liberty Insurance for 7years EVERY year I got a raise. In the fifth year an ice strom bought down a huge tree on my property breaking my fence. The Tree/Fence Contractor came to $1200...Liberty only paid $900. SO what is the point of having an insurance if they don't fully cover damage?? I have been an honest person ALL my life....but, I would never deride a person who scammed the biggest scammers on the face of the planet=INSURANCE COMPANIES. It does not pay to be honest with those con artists.

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