Orchard Bank Complaint - Payments - Online Bank Payments
SALINAS, CALIFORNIA -- Please don't pay your Orchard Bank credit card by using their online bank payment. They hold your payment for 14 days eventhough they've deducted your payment from your checking account. Not one service agent has given me an acceptable answer to why Orchard holds the payment "hostage" for so long. The payment amount is gone from my bank, but "on hold" with Orchard Bank. It's in the small print so beware! They cop-out by telling their customers to refer to the "agreement". I'm sure it's written into the small print, but that still doesn't answer the question as to WHY. Pay your account by phone using your debit card instead.