McDonald's Corporation Complaint - An Extra Charge For Sauce?
GILBERT, ARIZONA -- My boyfriend and I went to McDonald's for dinner over the weekend. We ordered the Family nugget meal: 20 nuggets, 2 medium fries, and 2 medium drinks for $8.99. We order this meal a lot (my boyfriend LOVES nuggets) and it always comes with 4 containers of sauce.
When we ordered it this time, we were told there would be an extra 30 cents for each container of sauce. We asked how many containers of sauce come with 20 nuggets, and the cashier told us 3.
My boyfriend calmly tried to explain that 20 nuggets come with 4 containers of sauce and we get this meal all the time and have never had to pay extra. The cashier then said "Look I'm just following rules so don't shoot the messenger. Either pay for the sauce or order something else." I asked to speak to the manager and was told she was too busy to talk to us.
My boyfriend just stood there for a few seconds trying to not lose his patience. He finally agreed to pay the extra 30 cents for the sauce.
We've always had problems with this location. Not with the food, but with the service and the attitude we get from the employees. This McDonald's is right by his house so it's convenient, but I think this is the last time we frequent this location.