EBay Complaint - Rotten eBay customer service
SAN JOSE, CALIFORNIA -- Bought a camera on eBay auction, the seller kept saying "I forgot to send it" and then cut off communication. Ebay wouldn't allow me to open a complaint for a week, then said I have to wait another week before "escalating" it for a refund...the seller has taken off with my money!
Ebay customer service puts you in a loop and won't give you a phone number. I finally got hold of Paypal customer service who reluctantly gave me eBay customer service number. 408-376-7400 eBay customer service....the guy on the other end, Kevin, was no help - he kept saying, "we have policies...you have to wait to request a refund, (even though I would be out of internet area on the date they said I could finally do so).
As a result, I'll be cheated out of the camera or the money (your choice). Ebay is not the place to do business. I certaintly won't anymore.