Southwest Airlines Compliment - Superior Service
I am surprised to read some negative comments about SW. Even as I sit in a hotel in Chicago Midway after a mechanical issue on the initial flight, I am please by the way they handle the situation. They attempted to rebook everyone as soon as possible. My problem was a new SW destination with no late departing flights. they offered me options, pulled my families bags from baggage claim and said they would see me on the morning flight. I have had the same situation on Delta before and what I got amounted to an attitude and change of address cards. I love these folks, even when on an over night delay.