EBay Complaint - Ebays New Seller Policy Changes
EBAY is now mandating that sellers offer a cash refund and accept returns. I sell antiques and collectibles, USED ITEMS, not new, I have a great feedback record on eBay but do not offer refunds on all items and do not feel that I should have to. I own an antique shop in Wisconsin and do not accept returns in my own shop, now eBay is telling me that I HAVE TO TAKE RETURNS. I have been with eBay for over 10 years and each year they infringe on my ownership of my own merchandise by telling me how I can do business. Ebay is also making it harder for sellers to communicate directly with our eBay customers or potential buyers by telling us we can't put our email address or telephone number in our eBay listings. My customers appreciate the effort I make to contact them directly with pertinent information about their purchase. Perhaps we should just mail our merchandise to eBay and let them take care of the rest since have eliminated our rights to sell our merchandise. There are always a few bad apples in every bunch, buyers and sellers. Just as there are in the real world. But that doesn't mean that all sellers nor buyers are out to scam people. I have over 5000 positive feedback and work to see that my eBay customers are happy but there are buyers who try to scam you by saying that they didn't receive the item, it came broken or it wasn't as stated and want to return it but really want to return an different item and not the one you sent. Ebay needs to quit messing with seller rights!!!!!