Maytag Complaint - Maytag Neptune
We purchased a Neptune washer and dryer back in 2006. Right away we noticed a smell coming from the drum of the washer and also the clothes we washed in it. I called and emailed the company several times and they offered "cleaning solutions"...putting bleach in the washer, etc etc.
Eventually a year or two later I learned there had been a recall on that washer. After quite several rounds they finally agreed to send me the gasket that was causing the problem but they would not send anyone out to fix it. The one repair company I found wanted $150 just for the service call so its still sitting in my closet.
Now the thing is leaking. When I called they told me its too late to do anything about it. I asked for the name of a supervisor to talk to and after two weeks I'm still waiting.