Priceline Complaint - Hotel Not Radisson - Customer Service
NEW LONDON, CONNECTICUT -- Priceline is practicing fraud! DON'T USE THEM YOU'LL ONLY GET RIPPED OFF! Recently I booked w/Priceline for a "name your price" deal for a 3 star hotel in New London CT. I received confirmation that it would be a Radisson Hotel. Turns out that the hotel was NOT a Radisson went we got there. It was a run down barely 2 star hotel called New London Hotel. Radisson had recently sold it (after I booked the hotel) but Priceline never notified us of the change). The room was not cleaned, sheets not changed, tub was sagging in the middle. We couldn't charge to the room because the employees didn't know how to use the system. I got an eye infection from the sheets! I called Priceline and was given the run around. I talked with someone in the Phillipines first then was told to call back, then I got someone in Mexico that told me that she couldn't transfer me to a supervisor. This company is run by foreigners - where is Bill Shatner!?!