T Mobile Complaint - Rebates and Cramming Charges
Bought 4 phones in February 2011, was suppose to get 140.00 In rebates back. T mobile store was suppose to file the rebates. They kept saying they did, but it was never received at the rebate center. They suppose to have sent it approx 5 times in the last 6 months. Now the rebate center will not give me the rebates because "the rebate program" for these phones were no longer in their system. I am out 140.00 And I also just noticed that they have been charging me, since feb, an extra 40.00 To 60.00 A month for web service I didn't request. Only 1 out of the 4 was suppose to have web. All had it. I was being billed for it too. They refuse to do anything about it. No refunds. Nothing. I don't know how many times I called the original store and they said they would call back....Nobody would call.
Everything they told me before I signed the contract was a lie. After I signed....They just blew me off like I was nothing.....I did file a complaint with the fcc and the ftc, but I could really use the money back that they promised.