Office Depot Complaint - Rewards Program or lack of rewards
Office Depot offered me there rewards program on a prior visit to there Store. The clerk informed me of there offer of $2.00 each for empty print cartridges. I called a few weeks later to confirm this because I was looking at a round trip of 70 miles. The clerk on the phone confirmed that was correct and that toner cartridges were included in the program. Well after a 35 mile trip to there store was the first time anyone told me that they only accept 10 empty cartridges a month. A seventy mile trip and my time to return 10 cartridges. I still don't understand any benefit the customer gets unless He lives 2 or 3 blocks from one of there stores. The clerks, I can tell you could care less and all you have to do to be a Manager, I guess is be able to say "I wish I could help you"