China Southern Airlines Complaint - Customer Service - Flight Cancellation
China Southern Airline(CSA) provides poor customer service and doesn't really care if customers get lousy service. Flight from LAX to MNL via CAN failed to honor seat selection-reservation/special meal request done 2 months prior and at the check-in counter. Flight attendants didn't want to be bothered during the flight.
MNL to LAX via CAN. CSA cancelled the departure flight from MNL and re-booked without any connecting flight to LAX at CAN or the couresty to call us. Upon notification, e-mail, we could not work the problem with CSA because none of it's offices are open on weekends. So much for customer service and repeat business.