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Ramada Limited/sr16/St. Austustine,FL Complaint - FILTHY CONDITIONS

Review by missy61275 on 2011-07-17
HAD BEEN SHOWED 3 ROOMS-1) LITTER TROWN ON FLOOR/RING AROUND TUB,2) SHOWER CURTAIN HAD BLACK MOLD 6 INCHES UP CURTIN, HAD SOAP SCUM WHERE SOAP HAD BEEN, 3)FINALLY TOLD CLERK AT DESK, WE EITHER WANTED MONEY BACK ,WAS GIVEN PHONE # TO CALL, WAS PUT ON HOLD FOR 36 MINUTES WITH MUSIC, NO ONE EVER CAN TO PHONE, WENT BACK TO CLERK AND TOLD HIM WE WOULD COMPLAIN ABOUT SUCH FILTHY ROOMS AND SINCE WE COULD NOT GET MONEY BACK -I WOULD LOOK INTO THIER ROOMS TILL I FOUND A DECENT ONE, FINALLY HAD TO SETTLE ON A SMELLY SMOKING ROOM, WENT AND BOUGHT LYSOL TO SPRAY ROOM TO GET RID OF SMOKING SMELL, I WILL NEVER GO BACK TO THAT HOTEL AGAIN. I DID HOUSEKEEPING FOR HOLIDAY INN(WHICH IS NOW QUALITY INN ON RT.50,CORTEZ BLVD. BROOKSVILLE, FL.) AND IF AFTER I CLEANED ROOMS, MY BOSS WOULD INSPECT THEM AND IF THEY WERE NOT CLEANED RIGHT, I WOULD HAVE BEEN FIRED, AND IN THOSE ROMMS AT RAMADA LIMITED THERE WAS COBWEBS ON LAMP SHADES, WINDOW SILLS AND A/C WERE FILMED WITH DUST-THIS RAMADA LIMITED NEEDS THE HEALTH DEPARTMENT TO INSPECT IT, NOT ONLY DID I COMPLAIM, PUT 4 OTHER PEOLPE HAD DONE COMPLAINS ALSO. NEVER SEEN SUCH NASTY ROOMS, AND IT'S SAD WHEN YOU DO CALL TO GET YOUR MONEY BACK (114.00),YOU GET PUT ON HOLD FOR UNANSWERED REPLY. THANK YOU ANTOINETTE FLORES 18084 SPANGLER AVE. BROOKSVILLE, FL.34604
Comments:2 Replies - Latest reply on 2011-07-17
Posted by Anonymous on 2011-07-17:
Sounds like a combination of poor housekeeping and management. Thanks for the warning!
Posted by madconsumer on 2011-07-17:
great review.

very helpful!!

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