Hertz Complaint - Advantage owned by Hertz
OKLAHOMA CITY, OKLAHOMA -- Rented a car from Advantage at LAX. Got charge for lesser amount on credit card account online from Hertz Oklahoma City. Called credit card company and they suspected fraud. Closed account and waiting on new cards. Called Advantage at LAX to arrange payment on new card. They gave me national office billing phone number. Hertz answered. Surprise. Agent was polite and apologized for my inconvenience but basically made excuses. Will most likely not use Hertz or Advantage again due to this huge inconvenience of hours on the phone and now waiting for new credit cards.