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Admiral Dryer Complaint - Poor customer service

Review by bbrokaw on 2011-07-18
I purchased an Admiral washer and dryer one year and two months ago. Recently my dryer stopped working. I had a service come out to diagnose the problem and found out that the timer was bad. The timer should not go out on a one year old dryer. I called customer service and all they said they could do is sell me the part at 50 percent off. I said that was unacceptable and they should take care of the whole price of the part. I asked for a supervisor and that didn't help. DO NOT BUY anything from this company it will break down and they will not help you.
Comments:1 Replies - Latest reply on 2011-07-18
Posted by BEJ on 2011-07-18:
What type of warranty came with the purchase of your dryer. Most new purchases seem to come with a one year warranty. At 14 months, your product is out of warranty. They are offering a 50% discount on the purchase of the new part. I would go for it.

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