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RYOBI Complaint - Ryobi Lawn mower -- stay away - Electric Lawn Mower
Electric Lawn Mower - Complaint
I have made the mistake of buying one of Ryobi's electric lawn mowers (from Home Depot), which I used approximately six times before it shorted out and had to go to your service center for repairs.
It has now been there for more than one month, and I was told it may be another 3-4 weeks before I can get it back -- this is during the mowing season-- which makes it difficult to take care of my lawn.
I was told when I took it in, that this type of machine is in the shop frequently and because of that replacement parts are backed up. At this point I anticipate this machine will be back into the shop many times over the next three years of its' warranty.
I am surprised at what appears to be faulty engineering and hope this is not an example of the quality of the rest of the Ryobi product lines.
Anyone thinking of purchasing a Ryobi lawn mower should think twice. The warranty sounds good, but if it spends an inordinate amount of time 'in the shop' --- what good is the warranty after all.
It has now been there for more than one month, and I was told it may be another 3-4 weeks before I can get it back -- this is during the mowing season-- which makes it difficult to take care of my lawn.
I was told when I took it in, that this type of machine is in the shop frequently and because of that replacement parts are backed up. At this point I anticipate this machine will be back into the shop many times over the next three years of its' warranty.
I am surprised at what appears to be faulty engineering and hope this is not an example of the quality of the rest of the Ryobi product lines.
Anyone thinking of purchasing a Ryobi lawn mower should think twice. The warranty sounds good, but if it spends an inordinate amount of time 'in the shop' --- what good is the warranty after all.
Comments:
Posted by Nicole29 on 2011-07-18:
We have Ryobi power tools and they are excellent (according to my hubby, anyway). Shame the electric mower is so flawed. Thanks for sharing.
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