Whirlpool/Big Chill Refrigerator - Icicles Hanging from My Beautiful Big Chill Fridge
After completing my new home, I splurged on the Big Chill Retro Refrigerator - one for my mom and one for me. I purchased the standard size for me and the apartment size for my mother (not an inexpensive purchase). Mine has been working fine, but my mothers has been developing icecycles in the freezer section, food freezes in the back of the refrigerator, etc. This started the first month she had it. We had several service calls, they replaced fans, seals around the door, while under warranty. Now it is out of warranty, the the appliance repairman (owner of company also) told me it couldn't be repaired because of the outside shell of the fridge wasn't designed correctly and it would never seal correctly, which would cause the fans to burn out. I don't know why they didn't tell me this before the warranty ran out. I've called Whirlpool, and they said that I would have to buy a new refrigerator, that they couldn't do anything about it and Big Chill said it was Whirlpools problem. Now I have a beautiful useless refrigerator. I purchased it as an early birthday present for my 82 year old mother. She loved it, but now she is very upset that she has a refrigerator that she can't use and that I spent so much for a product that no one seems to be able to help me repair. Very frustrating experience.
Any help on this matter would be appreciated.
Corrales, New Mexico
More Reviews on Whirlpool/Big Chill Refrigerator: